![]() ![]() ![]() Buyer is responsible for shipping securely in the original packaging, including insurance and tracking for the total cost of the item(s). To be eligible for a return, your item must be unused and in the same condition that you received it. Non-custom items are subject to a strict 10 day return policy and must be in new condition. Please contact us right away at you feel there is a problem that needs to be addressed with your order and we will promptly work with you to come to a solution.Īll custom and made to order items are "final sale" and returns and refunds will not be accepted. We want you to be thrilled with your purchase. Please note that I'm not responsible for delays due to customs.Īll paintings are packed carefully in a strong cardboard box, shipped with DHL. I thank you in advance for your politeness in respect to shipping enquiries! Just a polite reminder that once I have shipped your item the shipping time is out of my hands, delays due to customs are unfortunate but do happen time to time. Please note that, I'll need your phone contact for the courier so that DHL will be able to send you a message when the artwork will be delivered and will be able to contact you to solve any issue. Delivery usually takes about 1-2 business days for Europe and 4-8 business days for the other countries. I do worldwide delivery and ship all paintings via DHL courier "Express shipping". I do my best to respect shipping times showed on the order confirmation. Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. ![]()
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